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Next
Generation = Quality Service
Being "next generation" means we are more than a typical C-Fab company.
We are an extension of the quality service you provide your patients.
Because so much of what we do is service related, we incorporate
this philosophy into each part of our company.
How
Are We Different Than Most C-Fab Companies ?
It's really very simple. We know what you want. You want the best
product in the quickest time at the lowest price. We take that three
steps further. We don't only provide orthotic and prosthetic fabrication
services to suit your needs -
- We
are an practitioner / technician-owned private company not affiliated
with a large parent corporation. This means we can provide a unique,
customized experience for our clients.
- We
practice lean manufacturing / total quality management theories
that help keep our prices low and eliminate wasteful procedures.
- We
have developed and distribute our own line of manufacturing technologies
- Fabtech Prosthetic Quick Clamp, Restech Epoxy Lamination System
and a complete line of prosthetic componentry - all designed to
help us save you money.
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Company
Bios & Experience
- We
are an practitioner / technician-owned private company not affiliated
with a large parent corporation.
- Our
technical staff and client representatives have over thirty years
of combined experience in all aspects of the orthotic and prosthetic
industry. Our three owners have extensive clinical (one is a Board
certified prosthetist /orthotist for over 15 years), technical
and distribution experience
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FabTech
Philosophy
We
believe in the ideals of honesty, integrity, character and fairness.
We accomplish this through Fabtech Systems 4 Key Tools of Customer
Satisfaction - Service, Systems, Spirit and Speed - in order to
strengthen our relationship with you and create value. At Fabtech
Systems we already understand your business values of providing
superior, timely products to your patients.
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Our
Mission
- Be
recognized as a major force in our industry by expanding our products
and fabrication business base with initiative and innovation.
- Be
#1 in personalized service in the markets we serve by continually
exceeding our customer expectations.
- Continually
develop and maintain mutually beneficial partnerships with our
suppliers and vendors keeping in mind they are as important as
our customers.
- Deliver
the highest quality fabricated devices.
- Offer
materials and other products that are cost competitive and provide
a solution to our customers.
- Focus
on Fabtech Systems 4 Key Tools of Customer Satisfaction - Service,
Systems, Spirit and Speed - through continual focus on Fabtech
System's Key Tools for Customer Satisfaction: Competitive pricing,
Cutting Edge Products, Services and Technologies, Personalized
/ Customized Service, Quality Assurance and Timeliness & Flexibility.
Client
Testimonials ( Coming Soon... )
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FAQ'S
How
are you different than the other C-Fab companies? Why would I want
to start using your services ?
- That's
a hard question to answer. Like other C-Fab companies we can talk
about quality and price until we are blue in the face. In our
competitive market, if we couldnąt provide the highest quality
and best prices we wouldnąt be in business.
- Our
C-Fab is based on the kind of experience or customer gets by using
our service. Will other C-Fab companies send an owner out to your
shop to see how you fabricate and learn what you-the customer
needs in order to service your customers? Well, we do!
- We
also assign a technician to each customer, so in essence, our
customer has their own technician who is familiar with their standards.
- We
also create customer standard manuals based on your individualized
requirements for our technicians to use for every customer. This
creates a standard product for our customers every time.
What
is your typical turn-around time for fabrication and /or distribution
of your products ?
- All
orders for products placed by 4:00pm PST will ship that day.
- We
always do our best to achieve the fastest turnaround times for
fabrication. Most times we can even get the project done ahead
of time. Check out the PDF file in the Fabrication Price List
(COMING SOON) section, to download the standard turn around times.
How
do you ship and what do you charge ?
- Depends
on the product. Fabricated devices, Central Fabrication are shipped
UPS Ground FREE of charge. Any product order over $250 ships UPS
Ground FREE of charge, excluding Restech Epoxy Resin. If our customer
requires Fed Ex or US mail, we can do that also. Local customers
can also benefit from Greyhound bus service for same day shipments!
What
really sets one company apart from the next is the cost. How competitive
are your prices ?
- We
have built our business on being a great deal! Not only have we
looked for the best quality products, but we have priced them
to be highly competitive and the lowest price.
- We
offer discounts on high volume orders, special promotions and
free shipping on most of our products and services.
- We
view our vendors as part of our success, just as our customers
are. We see both as equal partners in our business.
- We
work with our vendors to purchase on a "pull system", to project
accurate buying standards. We donąt want them to hold extra inventory,
which adds to their costs and ours.
- This
saves our venders money. So, in turn, it saves us money, which
we pass on to you!
How
can you ensure I will get good customer service and not get "lost
in the shuffle" ?
- Fabtech
doesn't pay our salaries our customers do! We take that to heart.
C-Fab customers get their own fabricating profiles made into a
standards book for our technicians to follow. Customers who purchase
products from us have their own assigned region representative
and as always our customers have direct access to us the owners!
Our company is based on what our customer wants!
How
will I be able track my projects while you're working on them ?
- Right
now we are working on a website database program that will allow
the customer to enter a password into their customer profile and
see the status of the project, of course we are available by phone.
As of now just call and our friendly staff will be glad to help
you.
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