Ordering is easy. You can order in 5 easy ways:
1. Phone your order to our toll free order only line: 1-800-FABTECH
2. Mail in your order
3. Fax it to: 1-425-349-9559 : Download our Fax Order Form PDF
4. E-Mail
5. Order Online
Creating an account and logging in
How do create an account at fabtechsystems.com so I can make online purchases ?
How do I Log-In to my account at fabtechsystems.com or recover my password ?
Online Shopping
Items you may purchase can be found numerous ways: start by scrolling through our product categories on the left side of our website. On each product page you will need to specify the quantity and add them to your cart.
Review
After each item is added to your cart you will be taken to your cart to confirm that the items and quantities are correct. Please take the time to double check your order. Any items can be easily removed or edited at this time.
Checkout
When you have finished shopping, click on your cart (located at the top-right of any page). Check the items in your cart one last time then click 'Checkout'. From here you will be taken through a progression of steps shown at the top of the page. Next you will select a shipping address or add a new one, select a shipping method, then enter payment information. After all the steps are completed a confirmation screen will appear that shows your complete order, shipping and payment information; this is the last time you can edit this information before the order is placed.
Order Complete
Your order has been placed when you get an order number. If for some reason you do not immediately receive an order number one with be emailed to you as soon as your order is successfully placed.
Why do you ask for my phone number?
We often receive calls from the freight companies with questions/issues about the delivery. A simple phone call can clarify any issues, saving customers from having to place another order to correct an error and eliminating delivery delays.
International Orders
Fabtech Systems has several dealers in Canada and abroad. We encourage our customers to do business with these dealers. Please check our website or call customer service at 1- 800-FABTECH and ask for the name of the dealer nearest you. Doing business locally will avoid direct payment of brokerage and other import fees and might actually save money over buying direct. Fabtech Systems will sell directly to international customers whenever the customer so desires. Please make payment in US funds via wire transfer, VISA and Master Card. The customer is responsible for any brokerage charges, duty, taxes, etc.
Shipping:
When will my order ship?
Usually, orders placed by noon (Pacific Time) are shipped the following business day. Orders shipped by air are shipped the same day when possible. Occasionally an order is held up for a day or two while we wait for inventory to be made. If we anticipate an extended delay, we'll let you know.
Shipping Policy
FOB Everett Washington UPS Ground unless otherwise specified. UPS published rates in effect when your order is shipped are used to determine the freight amount charged. Additional charges imposed by the carrier, which are not deemed freight, may include, but are not limited to: hazardous material fees, insurance, handling, fuel surcharges, Saturday delivery, residential delivery and/or Adult Signature Required. Discounts do not apply to freight or handling charges.
Product Shipping Insurance: Shipped items are insured by UPS at a $100.00 maximum value. Added insurance may be purchased at your request.
Fabtech Systems will not be held liable for lost or damaged products.
Will you ship my products "Next Day Air?"
Yes. There are some additional fees plus the increased freight charges. Call us for a freight quote.
Will you ship my order with the carrier of my choice?
Maybe. If you have an account with the other carrier and they will pick up your order at our facility.
Can you ship hazardous materials?
Yes. However, we cannot use the US Postal Service.
Sales Tax:
All sales at fabtechsystems.com are business to business wholesale. We require a copy of your sales tax certificate number on file in order to not charge sales tax.
Methods of Payment:
We accept VISA and MasterCard. EFT (electronic funds transfer) please contact us for ETF information. You can mail us a check. Please do not mail cash.
Will you ship my order COD?
No we do not ship COD, Please use a credit card or EFT payments.
