For our Returns Policy for Website, Phone & Fax Orders: Please click here
Payment Terms
Payment terms are Net Thirty (30) days.
Download our Credit Application Form PDF
Finance Charges
Past due accounts are subject to 1 1/2% per month finance charge–an effective annual rate of 18%. A
$30.00 charge will be applied to returned checks.
Past Due Accounts
Customers with past due bills over sixty (60) days, at our discretion may be placed on credit hold and placed into our “Green Flag” accounts management. Past due bills over (90) days, will be placed into
a collections process.
Collection Costs
Companies will be held liable for any and all costs associated with the collection of any past due funds and attorney fees arising from collection efforts made.
New Accounts
Credit terms are available for approved accounts. For all new accounts we require three trade references and information about the bank with which you do business (see form supplied). Credit must be approved before orders will be shipped on open status. Visa and MasterCard payments are accepted.
Product Returns
All returns must have an authorization number. Please call us before returning a product. Regular stock items must be in saleable condition and in the packaging that it was sold in. Returns must be requested within 8 days or one week of receipt of order. An original or a copy of the invoice or packing slip must accompany all returns.
Damaged Merchandise
Contact us to report any problems. Please report damage to the carrier upon receipt of the goods.
Changes
Prices and terms are subject to change without notice.
Product Warranties
We will honor manufacturer warranties of items we stock or distribute. All other items and their perspective warranties will go through the company that provided the item.
Distribution Products Pricing
All distribution products are discounted to central fabrication customers at a special rate. These discounts are based on terms. Discount percentages may change with out notice! All other special order parts are billed at 20% plus shipping.
Shipping
Products ship F.O.B. Everett, Washington, via UPS Ground unless otherwise noted on work order.
Shipping Insurance
UPS covers items for a $100.00 maximum, for loss or damage. Additional insurance can be provided at customers expense and request. Additional insurance is always recommended. Fabtech Systems will not be held responsible for lost or damaged products.
Central Fabrication Warranty
All central fabrication craftsmanship is warranted for 90 days, starting at ship date.
Note:
Fabtech Systems is not responsible for fit and function of custom Prosthetic or Orthotic devices and does not warrantee, shoe work!
